OUTSTANDING Customer Success Rate!
based on 2017 client satisfaction
Of Our Clients Were Completely Satisfied
Of Customers Would Use Our Services Again
Of Clients Would Recommend us to Friends
The service I received from the family department was fantastic and I cannot think of anything that as a firm could be improved on. I would certainly recommend Southerns to anyone. Thank you for all your help during this difficult time
A superb person to deal with who made me feel comfortable at all times.
Southerns are extremely competent and a pleasure to deal with.
My husband is 83 and I am 80. He is partially sighted and quite hard of hearing. We were shown patience and understanding. She is friendly and efficient, an asset to the firm.
I was assisted throughout an extremely challenging period in my life. All aspects of the case were dealt with in a timely professional manner. I cannot thank the staff at Southerns enough.
Thank you to Ms Alison Greenwood for prompt and efficient service. Very professional.
The service we were given could not be improved, it was personal, competent and informative. From this we were able to make decisions and choices we had too. We will be returning customers.
Very professional and will use again in the future and our thanks to Jill.
Very hard to beat a first class service, many thanks.
Initially used the firm to deal with my will. I then engaged the family department o administer my divorce. This became extremely acrimonious with my ex-husband and at all stages, I was supported me with exceptional professionalism. I am now using Southerns to deal with my Conveyancing needs and have used the firm to deal with a Probate issue.
We are incredibly grateful for the professional and efficient service we have had from you; and would gladly recommend your services to anybody. Thankyou so much Kerry, you are a credit to your company and profession and I hope you continue in your successful career.
We received great service thank you. Jeanette is very professional yet approachable and friendly, we would not hesitate in recommending Southerns.
The service I received was friendly, most efficient and I felt that I was dealt with in a relaxed and reassuring manner.
All the staff at Southerns, in particular my Solicitor with whom I had the most dealings with, dealt with my all my queries effectively, efficiently and professionally and brought the matter to a swift and successful conclusion. Thank you.
Can we thank Mark for the work he has done. The service he provided was excellent.
Despite Mark not being able to take the case on due to the defending side conflicting, he’s seen my case to another solicitor. Southerns has also provided legal services for my friend through her divorce to which she reported back to me how friendly and caring the team are there. For these reasons I would have no hesitation in recommending Mark and the team at Southerns to anyone needing any legal advice. Not only is Mark a networking colleague but his advice to me has been really appreciated.
Our house sale was completed in 7 weeks. Southerns were clear about the process and the cost from the outset. She kept me updated with the progress throughout. What I really appreciated was that if I emailed Kerry a query, she would respond within hours – something I have never encountered with another Solicitor! Also great value for money. Thank you
Just to say a big thank you to you and your team at Blackpool for my conveyancing. You were extremely supportive and the communication was excellent. I will definitely recommend your services to others.
The only positive in our house buying experience. Returned every call and email promptly. She was friendly, professional and made me feel valued. Trusted her to deal with all problems that arose. Would definitely recommend her and use her again. It’s not very often in this day and age that you will actually get someone who does what they say they will do.
Many thanks Jeanette, very professional job. I do not think your services can be improved.
Southerns Solicitors are very professional but have a good friendly attitude, which to me is most important. Their fees are very competitive. I would certainly recommend Southerns Solicitors to anyone.
Brilliant today in court with Southerns. They put me at ease with the situation and the outcome was brilliant and what a cracking job. Highly recommended.
The staff at Blackpool are diligent, hard working, competent and good communication.
I have the good fortune of being recommended to Southerns. A most precise and knowledgeable Solicitors, highly competent!
Please can we say thank you for all your support and advice of all the staff of Southerns Burnley in the way you dealt with first the Probate and eventually the sale of my late Mother’s Property in Nelson, and distribution of the Estate. Your support on this was gratefully received, and now the matter can be closed. Thank you and best wishes to all at Southerns we have spoken to at various stages.
I could not fault the service! I would always get a reply to my messages straight away whether it be late in the evening or weekend. I could tell there was dedication to getting the job done – right down to the last detail. Fantastic service.
Many thanks for your help. We have now received the flat and we are very happy with it. It was a pleasure and privilege to have you by our side. We look forward to working with you in future.
I have worked in the property market for almost 20 years, more recently as an Independent Property Broker. This role allows me to manage the level of service my client receives throughout the sale/purchase of their home, recommending services accordingly. Alison Greenwood is someone I can highly recommend to my clients with confidence as we share the same work ethic. Conveyance is indeed a crucial part of the process; Alison is professional, efficient and thorough. She has handled files for my clients, friends and my family so I am well placed to comment. If you asked me for one word what sets Alison apart I would say ‘communication’. I have a concern and it is addressed immediately, I have a question and it is answered promptly, calls are returned and emails responded to. I have no doubt she is as valuable to your company as she is to my allegiance and it is a pleasure working with her